FAQs • Fremont County, ID • CivicEngage

How is this prescription discount program different from traditional prescription insurance?: This is not insurance; it is a prescription discount program. The card provides immediate discounts at the pharmacy. Upon presenting your card to the pharmacist, you will pay the lower of a discounted price or the pharmacy's regular retail price. There are no claim forms to fill out and no limit to the number of times you can use the card. These discounts are available only at participating retail pharmacies.

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Social Services - Discount Card Program

1. How much does the program cost?: Your prescription discount card is provided to you free of charge by the county.

2. Does everyone in my family need an individual card?: No. Everyone in the family may use the same card if desired.

3. Can I use this card to get discounts on my pet’s medication(s)?: Yes, if your pet has been prescribed a medication that is also used to treat a human condition, you may receive a discount on the medication by taking the prescription to a participating retail pharmacy.

4. I just received my card. Can I use it right away?: Yes, just use your card to start saving immediately. Present your prescription discount card at a participating retail pharmacy when you fill or refill your prescriptions.

5. I’ve lost my card. How can I get a replacement?: Please visit NACO online to print a live ID card or call toll-free 877-321-2652.

6. Can I use my card to get discounts on over-the-counter products and non-prescription medications?: Not usually. However, discounts are available for many diabetic supplies.

7. How is this prescription discount program different from traditional prescription insurance?: This is not insurance; it is a prescription discount program. The card provides immediate discounts at the pharmacy. Upon presenting your card to the pharmacist, you will pay the lower of a discounted price or the pharmacy's regular retail price. There are no claim forms to fill out and no limit to the number of times you can use the card. These discounts are available only at participating retail pharmacies.

8. Can I use my prescription discount card with my current insurance benefit to reduce my costs?: Your card cannot be used in conjunction with insurance. However, you are able to use your card to purchase prescriptions that are not covered by these plans.

9. Can I still use my prescription discount card if I sign up for a Medicare prescription plan?: Yes, you can use your prescription discount card anytime you need to purchase a prescription that is not covered by your Medicare prescription plan or any other insurance.

10. Should I use my prescription discount card during my deductible and coverage gap periods for covered medications?: No. Only use your prescription discount card to purchase non-covered medications.

11. Can I use my prescription discount card in addition to my Medicare prescription plan and get additional discounts?: No. You need to present either your Medicare prescription plan card or your prescription discount card. Only use your prescription discount card when purchasing medications not covered by your Medicare prescription plan.

12. I’m not going to sign-up for a Medicare prescription plan. Can I still use my prescription discount card?: Yes, you can continue to use your prescription discount card just as you do today.